About Keijiban

We accept payments by credit card (for national and international orders) and bank transfer (in Japan only).

In order to guarantee secure online payments, Keijiban utilizes industry-standard Secure Sockets Layer (SSL) technology that allows for the encryption of your credit card number and personal information.

Domestic (Japan) shipping and handling costs are free of charge.

A flat fee applies to all international shipping. Depending on the size of edition, this fee (currently) amounts to 25 or 52 euros, regardless of the country and the number of copies.

The editions will be dispatched within seven working days after the payment is confirmed. If the payment is not confirmed seven days after the order, it will be canceled. The editions are shipped through our designated shipping companies (DHL or Yamato).

International orders may incur import taxes when the artworks arrive in the delivery country. The recipient is responsible for any such taxes. Policies varies in each country, so please contact the customs office in your country for more details.

We ship our editions after very careful inspection, but in case of an error on our part, we will bear the charge.

In the event of non-delivery, theft, partial loss or damage of the postal item, please first submit a tracking request or claim form at your local post office and wait for the result.

In any case, we cannot accept returned items without prior notice. Please contact us and wait for our instructions.

Keijiban understands the importance of protecting personal information, and observes all applicable laws and regulations relating to privacy protection.

We will only collect your personal information by appropriate and fair means. We will only use your personal information for providing services on our website, such as commercial transactions between you and Keijiban, administrative operations, shipping, after-sales services, etc. In any case, we will never sell your personal information to third parties.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies. However, if you do not accept them, you may not be able to use some portions of our website.

You have the right to access your personal information that is known to us. You also have the right to supplement, correct, have deleted or blocked your personal information whenever you wish. To exercise these rights, please contact us.



Anti-spam



At Keijiban, we are committed to ensuring that our services are not used for sending unsolicited messages (spam). This policy outlines our stance on spam and the measures we take to prevent its occurrence. Spam refers to any unsolicited commercial or bulk messages sent to multiple recipients, particularly when those recipients have not explicitly requested such communications.

All communications sent through our website is based on explicit consent from the recipients. This means that recipients must have actively opted-in to receive messages from the sender. Every message sent by Keijiban includes a clear and easy-to-use unsubscribe mechanism, allowing recipients to opt-out of future communications. We actively monitor our network for signs of spam.

If you believe you have received spam from our services, please report it to us immediately at olivier [a] gmail.com. We will promptly investigate and take appropriate action. If you have any questions or concerns about this policy, please contact us at oliviermignon [a] gmail.com.